I've spent more than 25 years in public service and higher education leadership — and if there's one thing I've learned, it's that the technical skills get you in the door, but it's the human skills that determine whether you actually lead.

I believe deeply in the purpose behind the work people do, and I believe in getting there efficiently, without wasting anyone's time or energy. That balance isn't automatic. It takes emotional intelligence, self-awareness, and a willingness to keep growing in the areas that don't come naturally.

I'm a problem-solver at heart; my instinct is to jump straight to questions, data, and solutions. But years of leading in complex, mission-driven organizations taught me that listening — really listening, until someone feels heard — is often the more important skill.

This ability to critically listen, among other things, shows up in how I coach: I care about helping you explore opportunities, build real relationships, follow through, understand people as individuals, and think several steps ahead.